As the case is customized with your photo, it is unique for you and it is useless for us, so it means nothing if you return it to us. As the reason, we only consider refund without return.

Full refund

If you order 1 piece, when you get the item and if you are not happy with it, we will refund you fully directly without return needed, but you need to destroy the case to prove it is useless for you, and take a photo of the destroyed case and email it to us in 10 days after the shipment delivered, we will refund you right after checking the photo.

Partly refund

If you order more than 1 piece and you are not happy with the order, we will refund you partly, and we will discuss with you how much to refund according to the problem. As you know, if you order a lot without checking the quality first, and we need to refund you in full, it is not fair for us.

SO, if you need to order more than 1 piece, we recommend you to order 1 for test order and place the order after checking the quality, it is free shipping for all order even if it is 1 piece.